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Latest benchmarking
RTGS systems’ running costs linked to operational hours
Two-thirds of infrastructure still operational for 7–12 hours daily
RTGS systems process nearly 200 million payments on average
Transaction values average $11.6 trillion among respondents
Strategic Planning Benchmarks 2026 report – digital strategy
Benchmarks reveal widespread data use, AI as a growing focus and ongoing digital transformation
Number of RTGS fee-regulating central banks rises
More than two-fifths of retail payments ecosystem were diversified in 2025
Non-banks lack central bank oversight in some jurisdictions
One in five smaller central banks lack oversight on all payment systems
Inter-bank working groups
Facilitating connections between central bankers across the globe to promote the exchange of expertise and support collaboration.
Upcoming meetings include: Cyber risk management, social media in communications and upgrading forecast models.
Model banks
Strategic Planning Benchmarks 2026 – model banks analysis
Governance Benchmarks 2026 – model banks analysis
Fintech Benchmarks 2026 – model banks analysis
Risk Management Benchmarks 2026 – model banks analysis
Communications Benchmarks 2025 – model banks analysis
Monetary Policy Benchmarks 2025 – model banks analysis
Reserve Benchmarks 2025 – model banks analysis
Financial Stability Benchmarks 2025 – model banks analysis
Supervision Benchmarks 2025 – model banks analysis
Payments Benchmarks 2025 – model banks analysis
Strategic Planning Benchmarks 2025 – model banks analysis
Governance Benchmarks 2025 – model banks analysis
Charts
Law impacts independence
The benchmarks data highlights a link between central banks that report issues with the scope or wording of their governing law and their degree of independence. Key issues seem to relate to financial matters, including lending to government and financial resources. The red bars show the difference between those that report issues with the law and those that do not – for those facing issues, independence is lower in every category.
For the full breakdown, use the benchmarking service’s interactive charts to explore the data.
Reports
Strategic Planning Benchmarks 2026 report – digital strategy
Governance Benchmarks 2026 – legal matters
Fintech Benchmarks 2026 report – the digital asset race
Risk Management Benchmarks 2026 report – tracking op risk
Cross-Benchmarks Staffing Report 2025: tackling shortages
Communications Benchmarks 2025 report – getting social
Cross-Benchmarks AI Report 2025: a question of creative destruction
Monetary Policy Benchmarks 2025 report – risk-based policy
Reserve Benchmarks 2025 report – tariff realignment?
Financial Stability Benchmarks 2025 report – the threat from tariffs
Supervision Benchmarks 2025 report – digital oversight
Payments Benchmarks 2025 report – cross-border connections
Benchmarks
Communications
Currency
Economics
Financial Stability
Fintech
Governance
Monetary Policy
Payments
Reserves
Risk Management
Strategic Planning
Supervision
Some payment departments struggle with staffing capacity
Payment teams from Africa and the Americas report highest staff shortage
Payments units have median staffing of 30 FTE personnel
Central banks say they are boosting staff numbers to keep pace with evolving technology
Three-fifths of central banks use strategic progress monitoring tools
Respondents with wider set of objectives report highest usage of tools
Central banks increasingly use KPIs for strategic planning
Practice more widespread in jurisdictions that link annual reviews to all staff