Report
Communications Benchmarks 2021 report – making connections
The past year has been an extraordinary one across all central bank operations, but communications teams had to play particularly crucial roles. Internally, they needed to keep information flowing across an organisation that was suddenly scattered by the need to work from home. Externally, they had to convey rapid policy changes to an audience that had just been hit by a massive economic shock and a global health crisis.
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Communications Benchmarks 2021: governing members presentation
Subject matter specialist Daniel Hinge speaks with Christopher Jeffery about communications staffing and salaries, effective approaches and favoured channels
Communications Benchmarks 2021 report – executive summary
Insights into staffing and salaries, channels, social media, new technology and strategies
Communications Benchmarks 2021 report – making connections
Data offers insights into staffing and salaries, channels, social media, new technology and strategies
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