Communications Benchmarks 2024 report – emerging trends

The Communications Benchmarks 2024 report reveals some emerging trends as well as some regularities, as four years of benchmarking data are now available for the comms function. One of the key findings from this year’s benchmarks is that most central banks’ communications departments currently do not use AI to assist their work. The benchmarks also point to a trend towards later involvement in policy-making, and traditional media still being the dominant mode of communication.


Model banks analysis – Communications 2024

Additional breakdowns of the data highlight differences in emerging market and advanced economies

Cyber still in focus

Cyber security remains the number one concern for risk managers in 2024, unchanged from the 2023 and 2022 benchmarks. Market risk comes a distant second, followed by operational risk.

Environmental risk brings up the rear. Some central banks have established climate risk units, and many have staff working on the issue. But it still clearly remains a secondary concern.

For the full breakdown, use the benchmarking service’s interactive charts to explore the data.

Read the full article

Financial Stability
Monetary Policy
Risk Management

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