Contact Central Banking Publications

Customer Services

We have customer support available for all of our subscription products. You can contact us directly if you require assistance.

Please visit our Help Centre or email us at [email protected]

Making a Complaint

Please read our code to see whether your complaint concerns a possible breach of any of its provisions. If you believe that there has been a breach please write to us at [email protected] outlining the following points:

  • The article you’re complaining about
  • The date on which it appeared
  • Whether the article appeared in print or online
  • Which part of the code it breaches

The complaints process is free of charge and the process and the Code sets out the decision making and appeals processes.


Robert Pringle
Chairman of the editorial board
[email protected]

Christopher Jeffery
[email protected]

Daniel Hinge
Assistant editor
[email protected]

Rachael King
Associate editor
[email protected]

Central Banking Institute membership

Michelle Godwin
Global head of Central Banking Institute sales
[email protected]

Bisi Sijuade
Senior sales manager

Aaraa Javed
Account manager
[email protected]

Barbara Faiman
Sales manager
[email protected]

Lloyd Smith
Business development manager
[email protected]

Eleanor Piotrowicz
Senior marketing executive
[email protected]

Events and marketing services

Nick Carver
Global brand director
[email protected]

John Cook
Commercial Director
[email protected]

Samatha Whitty
Senior Producer
[email protected]

UK office

Central Banking Publications
Infopro Digital
133 Houndsditch
London, EC3A 7BX

US & Canada office

Central Banking Publications
Infopro Digital
55 Broad Street
22nd floor New York
NY 10004

Asia-Pacific office

Central Banking Publications
Infopro Digital
Unit 1801-05
Shui On Centre
6-8 Harbour Road
Hong Kong

You need to sign in to use this feature. If you don’t have a Central Banking account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here: