Communications Benchmarks 2023 report – engaging with the public

Data reveals comms teams’ structures and strategies, as well as key trends in media usage

View a printable version of this report in PDF format

It was a challenging year for communications staff at central banks. Surging global inflation prompted many central banks to begin the fastest monetary tightening cycles in decades, putting pressure on communications specialists to keep the public informed in a speedy, engaging, and tactful manner. At the same time, disruptions caused by the Covid-19 pandemic have pushed many communication teams to adopt digital channels such as social

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact or view our subscription options here:

You are currently unable to copy this content. Please contact to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Central Banking? View our subscription options

You need to sign in to use this feature. If you don’t have a Central Banking account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account