Central Banking staff
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Salaries higher for monetary policy staff than markets specialists
Budgets for monetary operations/markets teams were larger, but monetary policy staff were slightly better compensated
- Benchmarking
Majority of retail payment systems lack real-time processing and settlement
Over half of RPSs in emerging market economies were owned by central banks, but in advanced economies this fell to less than a quarter
- Benchmarking
Majority of central banks charge RTGS usage fee
Annual cost of running RTGS systems ranged between $35,000 to over $16 million
- Benchmarking
Third parties often develop RTGS technology
Seventy-one percent of respondents said the technology underpinning their RTGS system was developed solely by a third party or in collaboration with the central bank
- Benchmarking
Payments department responsible for oversight of payments infrastructure
Heads of payments systems oversight often report to departmental head, but some report directly to the governor
- Benchmarking
Central banks look set to upgrade RTGS systems in the next 12 months
Nine central banks said they are planning ISO 20022 adoption
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Over 50% of central banks actively regulate cost of payments services
Central banks with explicit payments mandate more involved in setting cost limits
- Benchmarking
Mastercard and Visa dominate card scheme market
Number of operational card schemes ranges from zero to 10
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Limited adoption of ISO 20022 messaging in RTGS systems
Around a fifth of central banks said they use the emerging payments messaging technology
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Half of central banks surveyed experienced RTGS outages last year
Most reported operating one contingency site
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Central banks split on non-bank access to RTGS systems
Benefits of innovation must be weighed against risks of financial instability
- Benchmarking
Central banks’ payments operations staffed more than oversight function
Advanced economies tend to have higher staff numbers in both functions
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Criteria for systemically important payment infrastructure differs
Thirty-one out of 37 central banks said they designate systemically important payment infrastructure
- Benchmarking
Oversight functions stifled by lack of resources, some central banks say
Skills and resources were identified as limiting factors, as well as the challenges of a recently formed oversight function
- Benchmarking
Scope of payments systems oversight varies
Almost all central banks are mandated to oversee systemically important payments systems but payments networks, international remittance services and fintech providers often fall out of scope
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Communications Benchmarks 2021 report – executive summary
Insights into staffing and salaries, channels, social media, new technology and strategies
- Benchmarking
FCA asked to investigate ‘unwarranted’ bank account freezing
Parliamentary committee concerned AI may have caused ‘inappropriate bias’
Most central banks communicate in at least two languages
Central banks must weigh challenge of translating sensitive messages against reach
- Benchmarking
Comms teams grow in step with central bank staff size
But budgets prove to be more varied
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Paper analyses eurozone consumers’ inflation expectations
Short-term views, trust and Covid-19 shaped medium-term expectations – Bank of Finland paper
Wide gap between some central banks’ communications budgets
But comms salaries are fairly level between high and middle income groups
- Benchmarking
Email top for internal central bank communications
In-house platforms, events and seminars also widely used
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Officials’ public appearances ranged from rare to frequent in 2020
Central banks take different approaches to senior officials’ online presence
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Trust and comprehension seen as more important than audience size
Central bankers see trust as the most important measure of communications effectiveness
- Benchmarking