Central bank communications ‘after’ Covid
Covid-19 forced central bank comms teams to innovate fast. How much of it will stick?
The path from ordinary operations to crisis communications is not typically a long one. Running monetary and financial stability policy often means addressing crises: bank failures, currency fluctuations, critical systems outages and sudden capital movements can all create moments of high drama at central banks.
Covid-19, however, presented unprecedented challenges. It interfered with the ways that central banks operated internally, just as they needed to deal with a major external shock.
The
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