Payments Benchmarks 2022 report – on the shores of a digital future

Benchmarking data offer insights on mandates, staffing structure, oversight of payment services, RTGS design and management, and CBDC development

View a printable version of this report in PDF format

Digital payments have been on the rise for some time, but recent years have seen an explosion of payments providers and means of payment, from fintech firms to mobile banking. Not all innovations have been equally welcome to central bankers – the troubles in the crypto world in recent weeks have illustrated some of the dangers.

But many new payment instruments offer the opportunity to raise the efficiency of payments, cut costs and link up

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