Fintech & IT 2021
Recipe for a chief (fin)tech officer
Private-sector experience, a knowledge of supervision and a zest for innovation are key ingredients
Fintech & IT Benchmarks 2021 – presentation
Central Banking’s fintech and IT subject matter specialist Rachael King speaks with Christopher Jeffery about fintech and IT staffing and salaries, research and investment, system resilience, CBDCs and the wider fintech ecosystem

Fintech & IT Benchmarks 2021 report – executive summary
Shedding light on fintech initiatives, staffing, salaries, cyber security and more

Fintech & IT Benchmarks 2021 report – detailing the evolution of technology
Benchmarking data sheds light on staffing trends, priority areas of research and more
Most central banks spend less than 20% of their IT budget on security
Average spend was 16% of IT budget
Average IT salaries are highest in Europe
Pay varies by income of institutions’ host economies
Payment innovation is top fintech research priority for central banks
CBDC ranked second as central banks explore wider implications of fintech for payments
High income economy central banks’ technology costs vary widely
Some central banks in advanced economies have kept costs as low as those in poorer nations
Large economy central banks more likely to employ CTO
Slight majority of central banks employ CTO, but differences are clearer when sorted by GDP
Most central banks do not have dedicated fintech departments
Fintech operations tend to be spread across departments
Central banks hired more fintech staff in 2020
Significant proportion of central banks are yet to establish dedicated fintech teams
Most central banks hold annual cyber security training sessions
One-third of central banks hold training every 0–6 months
Cyber security and retaining top talent are biggest tech challenges
Keeping abreast of fintech developments also tests institutions
Central banks use varied cyber defence playbook
Cyber security training for central bank staff occurs at least once a year
Sandboxes are most popular fintech initiatives used by central banks
Almost 50% of central bank respondents operate sandbox environment
Nine in 10 central banks are working on CBDCs
Very few central banks have progressed past the research phase, but those that do are working on general purpose variants
Payment innovation is top fintech spending priority
One-third of central banks say they are prioritising digital currencies
High income countries report greater numbers of licensed fintech firms
Some jurisdictions host many licensed fintech firms but others have none
Central banks struggle to retain fintech talent
Private sector competition lures employees away