Europe
Most comms teams aim for social media boost in 2025
Top priorities for next year align with 2023 benchmark findings
External comms impact gauged by trust and comprehension
Absolute numbers of appearances, social media engagement and market indicators rank lowest
Comms teams becoming less involved in key policy decisions
Early involvement appears to raise effectiveness in monetary policy communication
Email and social media still top two-way comms channels
Only teams from Asia-Pacific central banks report use of live website chat
Comms staff rarely hold PhD qualifications
Social media and writing skills remain leading areas for capacity building
Female staff make up over 60% of average comms team
Employees most likely to fall in age category of 40–49
Day-to-day payments too reliant on big tech – BdF deputy
Digital euro will not create a European ‘Big Brother’, Denis Beau says
ECB staff speak out against changes to internal survey
“Dignity at work” survey to be followed up later, central bank says
Media relations, social media and website are top comms tasks
International communications, museum visits and speechwriting rank least
Press releases, conferences and website are top external channels
Email remains main tool for internal communications among central banks
One in five communications teams use AI for their work
Data suggests uses of AI are still at an initial stage among communications departments
Comms teams average less than 2% of central bank workforce
Majority of units operate centralised communications models
Bosnian central bank joins World Bank reserves programme
Eurozone-adjacent economy looks for closer ties to the west
French president calls for expanded ECB mandate
“We cannot have a monetary policy solely focused on inflation,” Macron says
Dollar less popular for services trade than for goods – ECB paper
Large firms prefer sticking to the US currency, research finds
‘Do I die, or do I survive?’ Officials reflect on Basel III complexity
Ingves, Trichet and Villeroy de Galhau recall tough trade-offs at Basel Committee’s 50th anniversary
ECB June rate cut likely if there are ‘no surprises’ – de Guindos
No sign yet of an oil shock but geopolitical risks are relevant, ECB vice-president says
ECB says iPhone is currently incompatible with digital euro
Apple users may have worse digital euro payments experience – Cipollone
Supervisors grapple with the smaller bank dilemma
How are the guardians of stability moving to address risks linked to smaller banks in the aftermath of SVB’s collapse?
ECB should cut rates in next meeting, French governor says
Villeroy de Galhau says last leg of disinflation in eurozone should not be too difficult
Retail CBDC would extend central bank balance sheets – ECB paper
Frequent fine-tuning of monetary policy operations could become the norm