Banknotes and currency management
About the course
In an increasingly digital world, currency management remain a crucial part of the operations of central banks. Cash is changing, not disappearing; banknote management sits at the intersection of financial inclusion, payment resilience, and monetary confidence.
Our course provides central bank professionals with a practical overview of modern banknote and currency management. Participants will examine approaches to financial inclusion, strengthening cash resilience, and managing banknote security, integrity and lifecycle. The course also explores how artificial intelligence and the evolving digital currency landscape.
Through real-world examples and interactive sessions, participants will master the latest, most effective currency management strategies across all areas of interest.
Tutors
Tihomir Mavriček
Croatian National Bank
Executive director, currency area
Tihomir Mavriček is Executive Director of the Currency Area at the Croatian National Bank (CNB), where he is responsible for currency management, cash operations and oversight of the national cash cycle.
He holds a degree from the Faculty of Organization and Informatics, University of Zagreb, and has more than 25 years of experience in payments, cash management, banking operations and financial infrastructure. Throughout his career, he has held senior positions in commercial banking, the Financial Agency (FINA), consulting and technology companies, and the telecommunications sector.
His professional experience spans payment systems, cash services, self-service banking, card payments, treasury operations and financial infrastructure development. Since joining the CNB in 2017, he has led activities relating to cash operations, the euro changeover, cash cycle modernisation and cash infrastructure development.
He represents the Croatian National Bank in various Eurosystem cash-related committees and working groups. His current work focuses on access to cash, cash infrastructure resilience and the long-term sustainability of cash services in an increasingly digital payments environment.
Agenda
Policies supporting access to cash and cooperation with commercial banks
- Market-based and public policy approaches aimed at maintaining sustainable cash infrastructure with weakening commercial incentives
- Cash flow and circulation analytics: monitoring access to cash using geographic coverage indicators and cash infrastructure mapping
- Practical measures and metrics used by the CNB to monitor developments in the cash cycle and cash access infrastructure
- Assessing the impact of ATM and branch closures on access to cash, particularly in rural and underserved areas
- Cooperation between the central bank, government authorities and commercial banks in preserving access to cash
Banknote design, security and integrity
- Assessing substrate choices (paper vs polymer) based on security, durability, lifecycle costs and public acceptance.
- Evaluating current and emerging counterfeiting threats, layered security features and authentication technologies.
- Serial‑number tracking: methods, read technologies (OCR, mobile reading, high‑speed sorters), sampling strategies and limitations.
- Banknote issuance, recirculation, fitness standards and destruction.
- Creating checklists and applying good practices when introducing a new banknote series.
Artificial intelligence in currency operations
- Use cases: demand forecasting, anomaly detection (surges, counterfeiting waves), predictive maintenance for sorters/ATMs, vault optimisation, quality‑management automation.
- Understanding the role of big data in quality management and currency operational performance.
- AI agents and automation of routine currency-management processes.
- Governance frameworks for AI deployed in central-bank operations.
Digital currencies: forms, uses and design choices
- Forms of digital money: commercial bank money, e-money, stablecoins and CBDCs.
- Privacy, identity and AML/CFT considerations.
- Limits, holding caps, remuneration and other monetary design choices.
- Interoperability with existing payment systems.
- CBDC implications for commercial banks and financial stability; coexistence of cash, CBDCs, stablecoins and commercial-bank money.
Learning objectives
By the end of the course, participants will be able to:
- Assess policies supporting access to cash and financial inclusion.
- Analyse cash circulation, demand and migration patterns.
- Identify threats to cash infrastructure and appropriate mitigation approaches.
- Understand banknote issuance, recirculation, security features and counterfeiting risks.
- Apply good practices when introducing a new banknote series.
- Identify practical AI use cases across currency operations.
- Compare forms of digital money, including CBDCs and stablecoins.
- Assess digital currency design choices and interoperability requirements.
Who should attend
Relevant titles and departments may include, but are not limited to:
- Banknote & currency management departments
- Heads of banknote operations
- Heads of currency operations
- Heads of cash management
- Cash policy, resilience & financial inclusion departments
- Heads of cash policy
- Banknote design, security & integrity departments
- Heads of banknote design
- Currency analytics & technology departments
- Heads of currency analytics
- Heads of CBDC
- Heads of operational resilience
Registration
November 25, 2026
Online
14:00 GMT
$1,885
Enquire about:
- Agenda and registration process
- Group booking rates
- Customisation of this programme
Season tickets options
Accreditation
This course is CPD (Continued Professional Development) accredited. One credit is awarded for every hour of learning at the event.
