Strategic communications, digital engagement, and misinformation management for central banks

Paolo Valenziano is the Head of Digital Content Delivery at the Bank of England. He is responsible for the website, publications, and social media functions at the Bank. His passion for digital channels and new technologies has made him the AI expert in Comms, where he’s provided training for colleagues to embrace this new technology, and he has delivered several projects, including the first AI-powered  chatbot for the Bank of England website (ChatBoE), and is working on AI focus groups.

Paolo has been at the Bank for 10 years, and has previously worked for a communication agency, a TV network and an events company. 

James Hotson is Head of Strategic Communications at the Bank of England. He joined in December 2023 to set up this new function. James has worked in communications roles for around 20 years, starting in press offices and broadening across other communications disciplines throughout his career, primarily in external communications. He’s worked in health, transport, energy, legal and financial services, mainly in government and regulatory settings. He has an MSc in Corporate Communication.

Efetive Eguko is the Campaigns Lead at the Bank of England. Prior to this role, Efe dedicated the past decade to spearheading public-facing marketing campaigns for the UK government. Efe has extensive experience advising government agencies and leadership teams of global brands. His expertise encompasses a wide range of areas, including low-cost and paid marketing, crisis communications, event management, media relations, corporate communications, stakeholder engagement, partnerships, and brand management. Efe holds an M.Sc in Marketing Communications from London South Bank University.

Lígia Maria Nunes is the Head of the Statistical Communication Division at the Statistics Department of Banco de Portugal, where she works since 2008. Her work focuses on statistical communication and the promotion of statistical literacy across diverse audiences.

She is also an Assistant Professor at Nova SBE and Nova IMS, teaching Statistics and Communication of Official Statistics. She holds a bachelor’s and a master’s degree in Economics from the University of Coimbra and has complemented her background with training in communication and digital media. She is the Portuguese representative at the Working Group on Statistical Communication of the European System of Central Banks and at the Expert Group on Dissemination and Communication of Statistics of the United Nations Economic Commission for Europe (UNECE).