Bank Negara Malaysia commits to improve financial inclusion

BNM says the pandemic has eroded many people’s financial buffers


Malaysia’s central bank has outlined plans to improve the financial wellbeing and living standards of the Malaysian population in the next four years.

Despite the progress made in the past, there remain barriers to financial inclusion that need to be addressed, Bank Negara Malaysia said in its 2023–2026 financial inclusion framework.

BNM cited a prevailing reliance on cash and traditional banking among its low-income, elderly and rural populations. It noted that the country’s digital financial

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