Payments Benchmarks 2021 report – executive summary

Insights into staffing, mandates, oversight and RTGS management

One of the core functions of a central bank is to maintain public confidence in money. Ensuring the safety and efficiency of national payments infrastructure is key to this objective.

Payments are essential to the efficient function of any economy, and yet we take the making of payments for granted. Electronic payment methods means transactions can now be made in seconds without any money physically changing hand.

The first examples of physical money appear in around 1100BCE, when China began

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