Currency Benchmarks 2020 report – the data behind the cash cycle

Perspectives on staffing, circulation, forecasting, fraud, substrate choice, outsourcing and climate risk

Currency managers face a highly complex and shifting environment when making future decisions regarding the cash cycle: as consumers demand more convenient digital ways to pay, transactional cash usage has declined in many nations; and yet, demand for cash has not weakened. This makes it difficult to forecast future demand for cash, something that is not only important for banknote issuance, but also in relation to policies or guidance on access to cash.

The Covid-19 pandemic has only

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