Websites are top currency communication tool

More than two thirds of currency managers use social media

Dedicated websites are the most widely used channel for central banks to engage with the public on currency management, although more than two-thirds also use social media, with Facebook being the most widely used platform and Instagram the least.

Overall, communication about banknotes with the public tends to take place across multiple channels, including official websites, national newspapers and TV, dedicated emails and leaflets, as well as social media.

Nearly all central banks – 96% –

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