Op risk analysis underrates human behaviour – Fed examiner

lego model

Employees' behaviour individually and as a group has a crucial influence on successes or failures at companies and yet the human factor is underestimated in operational risk analysis, a regulator says, calling for "a vision of governance in the broadest sense possible".

The implied emphasis on culture by Richard Cech, senior bank examiner in operational risk governance at the Federal Reserve Bank of New York, chimes with comments by Mick Ankrom of Bank of America who says repairing banks' reputa

To continue reading...

You need to sign in to use this feature. If you don’t have a Central Banking account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: