Central bank websites: how to keep track and make them better

Central banks share their experiences in gauging website performance

Website design

While central banks have become m­ore used to engaging with the public on social media in recent years, many still regard websites as a critical communications channel.

“The website is really very important for us, and I suppose that this is the same for all central banks,” Salome Chikviladze, head of public relations and the international cooperation division at the National Bank of Georgia (NBG), tells Central Banking. “We have meetings with communications teams [of other central banks], and

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