Communication needs to be adapted for different audiences – RBA research


Central banks should consider using a range of different formats to communicate economic information to different audiences, according to research from Australia’s central bank.

In their paper, Joan Huang and John Simon examine how different audiences perceive the readability of and the degree of reasoning in various economic communications.

Currently, central banks use readability indexes and text quality metrics to understand whether their communications are fit for purpose. But the authors

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