FCA urges UK banks to postpone branch closures

FCA

The UK’s Financial Conduct Authority is urging banks to postpone branch closures during the current Covid-19 lockdown to protect customers’ access to retail banking.

In a statement published January 29, the FCA said it was concerned that branch closures could have “significant consequences” for customers.

“Some customers may need to access in-branch services to help them prepare for closures but may be unable to do so,” the FCA said. Some customers may also need assistance accessing online

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