DNB survey looks at factors driving trust in financial system

Netherlands Bank
The Netherlands Bank
Rachael King

A working paper published by the Netherlands Bank looks at which factors affect citizens’ trust in the financial system and in individual firms.

In Trust in financial institutions: a survey, Carin van der Cruijsen, Jakob de Haan and Ria Roerink use data from the DNB Trust Survey. This surveys a representative sample of the Dutch-speaking population in the Netherlands, consisting of approximately 2,000 households. The survey measures trust in banks, pension funds and insurance companies.


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