Consumers' inferior bargain position ‘largest issue to be tackled'
A well-functioning consumer protection regime provides effective safeguards for retail financial services consumers while empowering consumers to exercise their legal rights and fulfil their legal obligations, Reserve Bank of India executive director Deepali Pant Joshi said in a speech yesterday at the National Seminar on Consumer Protection – Agenda for Inclusive Growth in New Delhi.
Joshi noted that the financial crisis had "highlighted the importance of financial consumer protection for the
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