Staff incentive schemes lead to bad deals for consumers – paper

Colombian paper examines the effect of bank incentive schemes on consumers

piggy-banks
Savers may not be getting the best deal in Colombia because of bank incentive schemes

Clients of financial institutions are "rarely" offered the cheapest products because of staff incentive schemes in Colombia, a working paper published by the Central Bank of Colombia has found.

Authors Xavier Giné, Nídia García and José Gómez-González examine evidence from auditors who visited financial institutions and sought to buy credit and savings products.

"We develop a transparency index that reports the percentage of the total cost of a product that is disclosed to the client by the

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