UK payments have room for improvement, report finds
Report identifies where different groups see scope to improve payments
Payments in the UK, although rapidly improving in the face of technological innovations, still have plenty of room to improve, a report by Payments UK, an industry group, has found.
The report, World class payments in the UK: enhancing the payments experience, published on August 28, identifies the principal areas in which different groups see room for improvement.
For consumers, "control is paramount", the report says. The largest proportion of respondents to the survey that forms the basis of
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