Protect consumers with new measures, says HKMA

The Hong Kong Monetary Authority (HKMA) has urged banks to adopt a raft of new guidelines aimed at protecting consumers. The measures follow almost 20,000 thousand complaints about the mis-selling of Lehman Brothers-related products.

The HKMA had, up to 8 January, received 19,893 complaints regarding Lehman-Brothers-related products. In reports published on the 8th, the HKMA and the Securities and Futures Commission outlined guidelines aimed at avoiding similar complaints in future.

Y.K. Choi

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