Central banker discovers service ethos

ARTICLE - Salinee Wangtal, a veteran of the Bank of Thailand, became impressed with how commercial organisations cultivate a service-oriented culture to bolster their image when she had the chance to work in a publicly-listed bank.

She was appointed as Thai Military Bank's first executive vice president in February.

Salinee said that she and some others at the central bank had not realised how crucial having a service mindset is. There have been some complaints from the public about the central