Lessons learned from outsourcing at Norges Bank

Most central banks use IT to support their activities in several different functional areas. IT systems range from simple spreadsheets on standalone PCs to large and complex payment systems that in some instances are operated and located across several countries. As a consequence, central banks utilise different strategies and operational approaches to derive business value from their IT investments. Regardless of size and complexity, however, all value-based IT strategies require attention to c